If there is a problem in the delivery process, then the Ninja Express call center media submit a complaint can be the best choice. As we already know, the problem is indeed one of the things that cannot be avoided by business people, especially those who are engaged in online business.
To give you the ease of making deliveries, the existence of expedition services can indeed be relied on properly. With the existence of this service will make business people do not need to send their goods directly to consumers. Through this way will obviously make you more focused in your efforts.
Unfortunately, sending certain packages or goods through expedition services was not spared by various problems in it. Including when using the services of Ninja Express. Ninja Express itself is one of the delivery service companies where it is very popular in Indonesia.
Although known for offering a variety of affordable shipping services and products, it does not mean that business people do not get problems when using it such as the problem of lost goods until the future that occurs in packages or other complaints. That’s why the existence of the Ninja Express call center media to convey complaints is indeed much sought after.
Of course you don’t want it not if the package to be delivered has problems such as lost or damaged? This is why it is important to make a complaint or complaint so as not to get a loss. In order not to pray in stepping, here is a complete review of where you will need.
Get to Know About Ninja Express At a Glance
Before you know how to contact the ninja Express call center tosubmit a complaint, it is very important to know at a glance about this popular expedition service in Indonesia. Where this is a cargo delivery company that has existed in Singapore in 1024 ago.
The company became an affiliate of Ninja Van which was first established by three people namely Chang Wen, Shaun Chong and Tax Boaxian where each of them had different positions. The company provides delivery and receiving services where it is technology-based and even offers COD services which are the most popular services.
Sehas not yet arrived in Indonesia, it turns out that the company already exists first in Singapore, the Philippines, Malaysia, Vietnam and Thailand. In addition, in Indonesia this Ninja delivery service has also collaborated with various kinds of the largest e-commerce platforms in Indonesia such as Shopee, Bukalapak, Blibli, Tokopedia, Sociola and many more.
To offer a variety of services owned, this freight forwarding service also uses social media such as Instagram and Facebook to market the products it has. The existence of this company was almost spread in various regions in Indonesia such as in Bandung, Jabodetabek, Yogyakarta, Surabaya and Semarang.
Ninja Express Media Call Center Complains
Already know not a glimpse about one of the largest expedition services in Indonesia? Returning to the main topic, various problems in the process of shipping goods themselves turned out to often occur and experienced by the public when using the services of ninja express. Actually, there is no need to worry too much about the problem.
The reason is, kamu can directly contact the c all center of Ninja Express media to submit a complaint. Where the service can be enjoyed by everyone who needs accurate information and solutions if there is a problem during the delivery process or related to the package you have.
The call center ofthis ex s pedisi is through the phone number (021) 2926 4120. You can directly call the number for the complaint process. There is a customer service section where it will explain various problems and provide the best solution. Make sure to communicate well in order to get the best service.
Beforedeciding to complain on the ninja express media call center sampaikan complaint, then there are several important documents that must be prepared properly such as the sender’s name, receipt number and destination address. With the information from the document, it will make it easier for Ninja Express to track the package you have.
Making Complaints Through Website and Email
Not only by contacting the Ninja Express media call center to submit a complaint, you can also submit a complaint through theofficial wesit e from this service delivery service at www.ninjaexpress.co/id-id/contact-us. Through this page, you will find a complaint submission form or complaint.
Later, there will be various types of questions that can be adjusted to the problems at hand such as problems related to packages, reporting lost goods, shipping questions abroad and finding solutions. Make sure to choose the type of question where it suits the problem you are facing.
If so, users will be asked to fill in their full name, phone number, receipt number, email address and description to explain what problem is happening to you. It is best to convey the information as well as possible and explain it in detail. Do not lie about the problem that is being experienced.
In addition to the Ninja Express call center media submit complaints and official websites, you can also submit the complaint via email yakni on the support_id@ninjavan.co. For this one way, it is also very easy to do and almost the same when complaining through the website. You can directly send a message to the relevant email address.
Then explain the details of the problem that is happening. Do not forget to include a number of supporting documents that will later be used as evidence. The supporting documents include receipt number, address, sender’s name and any evidence. When making an email complaint, make sure to be patient in waiting for a reply.
Various Services dari Ninja Express
The existence of Ninja Express also offers a variety of the best services and facilities for users, including
- Easy service
This is a type of service that will provide convenience for customers in the process of delivery and payment more simply. The purpose of the service is so that you can save time to take care of sales administration.
- On-site pay service
On-site pay service or COD (cash on delivery) is one of the delivery products where banya is sought after. The purpose of this service is to provide convenience for you to pay the cost of goods and postage in cash in accordance with the place to go.
- Call center service for complaints
Finally, the existence of a call center service from Ninja Express for complaints turned out to be one of the flagships owned. Thanks to this service will provide convenience to overcome all problems related to your package.
Problems in the process of sending packages with expedition services are indeed one of the problems that often occur including when using this delivery service. Ninja Express Media call center submits complaints can be contacted easily.