As one of the nasabah, the existence of ocbc nisp call center will certainly help every problem that is owned by each nasabahnya, right? Joining and becoming a customer of a bank cannot be separated with various problems that occur such as the problem of debit / credit card loss, loss of passbook to various problems.
If you are facing various kinds of problems, then there is no need to come to the bank directly to make a complaint where it will most likely take a lot of time. Considering the number of people who will also be waiting in line in it. But you don’t need to worry anymore, because the existence of a call center from a bank turns out to be the best choice.
Including OCBC NISP call center which is the best choice for those of you who are facing various kinds of problems while being a customer. Not only that, with the existence of the service that there is no need to come to the bank directly tocomplain where it will most likely take a lot of time.
OCBC (oversea-Chinese Banking Corporation) itself is a banking institution where it is very prominent in Singapore and has also taken ownership of shares from BANK NISP. Already established on April 4, 1941 in Bandung under the name NV Nederlandsch Indische Spaar En Deposito Bank, Nisp Bank has also provided small and medium business services.
Not only that, the existence of this bank also turned out to be included in one of the oldest types of banks in Indonesia. Where suda was pioneered during the Dutch colonial period. With the experience they have, it is not surprising that they have a variety of complete services and facilities, including the presence of this call center which is used for customer complaints.
History of OCBCNISP
Before deciding to submit a complaint through the OCBC NISP call center, it is important for you to know how the history is at a glance about one of the oldest banks in Indonesia. As mentioned earlier, OCBC NISP itself was established in April 1941 in Bandung.
The original name was NV Nederlandsch Indische Spaar En Deposito Bank. Barulah in 1972 experienced a name change to Sari Storage Core Value and known as NISP. In 1978, it turned out that NISP itself was no longer an abbreviation but had officially become the name of the Bank. Precisely in 2008, with the entry of OCBC Bank made Singapore as the majority shareholder.
Finally in 1967 became one of the official commercial banks, then became a foreign exchange bank precisely in 1990 until a public company on the Indonesian stock exchange in 1994. With the support from OCBC, it makes banks have more professional human resourcesl IT more sophisticated to the increasing number of office networks.
The reputation of the bank has been recognized globally. This reputation was proven by various awards where suda was obtained such as the Asia Banking and Finance Award 2013 which was given at Shangri-La Hotel to be awarded as Indonesia Domestic Technology and Operations bank of the year.
The reputation is quite epic that is also thanks to the various products and services offered. Starting from electronic banking which includes ATM, internet Banking, auto payment, mobile banking, EDC, phone banking to the existence of OCBC NISP call center services which provide convenience for customers to make complaints.
HowM connects related call centers
As one of the best banks in Indonesia, OCBC NISP also provides the best commitment for its customers so that it can be trusted and relied on at all times. Not only that, the banking company also received and appreciated every assessment, input to complaints that had been submitted by nasabah.
To provide the best fasilitas for customers who want to express opinions and complaints, ocbc nisp diana call center can be contacted at any time for 24 hours. They provide a call center number where they can be contacted. The call center number is
Domestic number: 1500-99
International number +62-21-2650-6300
For those of you who want to make the complaint must provide other supporting documents such as passbooks, transaction history to other evidence related to the problem at hand.
In addition to being able to contact through ocbc nisp call center, you can also make complaints through several other ways such as:
- Send an email to Tanya@ocbcnisp/com
- Visit the official page on the www.ocbcnisp.com and go to the contact us page
- Contact ocbc nisp call center through social media yani via twitter @tanyaOCBCNISP, via instagram on @Ocbc_nisp or facebook at Bank OCBC NISP.
- In addition , you can also complain about problems or ask questions via whatsApp at +628121500999
How the Mechanism for Submitting Complaints Is Good
For those of you who want to do the problem complaint process or submit questions, make sure if you do it well. This is in order to get the best services and facilities to get the solution from ocbc nisp call center. Here is the mechanism for submitting complaints in the best way
- You can file a complaint in advance according to the problem being experienced
- The bank will receive a complaint from the customer
- OCBC NISP will dig up information about complaints made by customers
- Register the complaint or complaint into the system
- Provide information to customers related to the complaint registration number
- Finding solutions to problems that are being faced by customers
- Provide information related to the best solution to the customer
- Customers will receive information about the best solution where they can overcome the problems that are being faced.
Thus a good and correct mechanism if you want to do a complaint process related to problems or complaints. Make sure the customer is also patient until he gets clear information. Remember that it’s not just you who has a problem.
Advantages of Being a Customer di OCBC NISP
Being one of the customers at OCBC NISP will also provide a number of advantages for you , including the following
- Provide a complete product
The main advantage of being a customer at this bank is the complete choice of products that are in accordance with needs such as for individuals, SMEs, corporations or Shariah. Of course, product completeness provides convenience to find services as needed.
- Professional in providing services to customers
Because it has been established for a long time, it is not surprising that this bank is experienced in providing the best service to its customers. Considering customer satisfaction is a top priority.
- Complaints service
The last advantage, you can also enjoy the existence of a complaint complaint service through a fast and experienced cal center. With this service, all masala can be handled properly.
OCBC NISP bank is one of the leading banking services in Indonesia where it has been present for a long time to accompany the people of the country. If you have any problems with banking, immediately contact ocbc nisp call center to get the best solution.