Confirm with BJB call centre immediately when there is a problem with the account : LpmJambi
Confirm with BJB call centre immediately when there is a problem with the account : LpmJambi

Confirm with BJB call centre immediately when there is a problem with the account : LpmJambi

Confirm with BJB call centre immediately when there is a problem with the account

One of the verification service programs with the BJB call center, also known as Bank Jaber Banten or BJB. This program is a form of action from a call center service that is ready to help with any issue related to this bank account.

The BJB is a regional bank that has opened branches at several locations around West Java and Banten, so it’s no surprise that the number of customers from different circles is also very large. In order to meet all the needs of its customers, BJB makes improvements in various aspects.

One of them was in the service sector. They continue to improve services to make customers feel comfortable saving at the bank. The bank is a 24-hour call centre on BJB’s flagship service hotline 14049. This call centre can be used not only by the customers but also by the non-customers.

This is because they provide complete information about the various services at the bank’s BJB for non-interested customers. With a service period of 24 hours, it makes it easier for you to get the service at any time. Especially  in emergency situations.

This call center service is not free, so you need to prepare enough credit so that the connection on the Tenga H road is not interrupted. The extent of credit required  depends on the operator you are using, as each operator has different rates.

The following are the types of bank services that you can verify with a BJB call centre, so you no longer have to wait in a long line to go to the bank and get the services, especially if nature is as urgent.

Bank bjb Product and Service Information

The main and most common function of a call center is to be the information center for customers and non-customers. Therefore, this function cannot be separated from the call centre of the bank BJB. The information you can ask about this call center is:

  1. General information of products and services

This information will be about all the products and services at the bank’s BJB. Customer service explains in detail about each product and service asked for. Generally, prospective customers will definitely ask for this information in as much detail as possible until they open a BJB account.

With this telephone connection service, it will definitely be very helpful for prospective customers who want to dig up information about this regional bank. This is because the information they get before opening a savings account is taken into consideration.

  1. Account Start Information

Many prospective customers out there are still confused about the methods of creating a BJB bank account, but they don’t even want to go to the bank and ask directly. Hence, they prefer to ask first through the BJB call centre.

  1. ATM and bank bjb office location information

If you are abroad and can’t find an ATM, immediately verify with the BJB call centre,  get accurate information about the location of the ATMs and bank offices, especially when  you are in an area where you do not have a good internet connection to open the Maps app.

  1. Weekly Banking Service Information

While banks usually do not function on weekends, many branches of the bank’s BJB operate on weekends. This is because the number is not large, due to which not many people are aware of the existence of weekend banking services.

Therefore, for those of you in a state of emergency and really need this service, contacting the BJB call is the best solution because, customer service provides bank positions that provide weekend banking services accurately.

  1. Account balance and mutation information

For BJB Bank customers, it seems that those who want to check their balance and account mutation need not worry anymore. This is because they no longer need to go to the ATM or check the m-banking. It is enough to call 14049, then the CS will provide the information.

ATM card blocking requiring verification with bank BJB call centre

This one service is very useful in case of an emergency. This is because blocking the ATM card when the card is lost should be done quickly so that the balance in the bank account is safe and not misused.

ATM card loss is often an issue, which occurs due to a number of reasons. Such factors include theft, swallowing of cards by ATM machines and other reasons.  This can be very dangerous if your ATM card is not blocked immediately. Hence, you  need to verify with the BJB call centre immediately.

With this service, you don’t have to waste time visiting the bank and waiting in the queue for a long time. This situation actually provides an opportunity for the offenders to freely misuse the money in your account. Therefore, blocking should be done as quickly as possible.

Customer complaints regarding bank BJB

As a customer, you have the right to submit all complaints related to bank accounts, services, facilities and infrastructure of the bank BJB.  If you find things that are not in line with the rules, then confirm with the BJB call centre.

You can freely complain to the customer service about all the complaints you may have while saving at the bank. Later, the complaint will be followed by the concerned parties. In addition, they will also provide solutions to all my bank problems.

This complaint service is a form of bank BJB’s concern for customers. This is because customer complaints can be used as a stepping stone to continue developing and correcting faulty things.

Reset password bjb Net and bjb SMS

The  last service of the  BJBcall centre is  to reset the password of BJB Net and BJB SMS.  The function of this service is very important for BJB Net and BJB SMS users. Especially when the passwords of both types of banking services are completely forgotten.

Of course, you can’t open it and maketransactions using both types of services.  To reset the passwords of both, you usually have to do it on an ATM machine. This is definitely going to be very embarrassing for most users.

Therefore, the bank provides BJB services to reset BJB Net and BJB SMS passwords through the BJB call centre.  It aims to make all the changes easier for you, you  need to verify with the BJB call centre and follow other normal procedures.

For customers who are currently abroad and are facing issues related to their accounts, you can contact the BJB call centre through the +622180631232 number as, while outside  the  country,  you cannot contact the regular hotline.

Advantages of BJB Call Center Service

In addition to the type of service that has several benefits for users, verification with the BJB call center also offers benefits. Some of the benefits of this service include:

  1. It can be easily accessed by anyone using a mobile phone or phone.
  2. Since you do not have to visit the branch office , this service can save a great deal of time and energy.
  3. To provide the fastest response and service in difficult situations.

Bank BJB attaches high priority to customer comfort and satisfaction, so it’s no surprise that all its service products and services are very easy for customers. One of them is a BJB call as  your  banking issues will be resolved without any hassle while verifying with the BJB call centre.

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